Terms and Conditions

Alice's Terms and Conditions of Online Registration

Please read carefully before requesting online membership.

By using Alice in Videoland's service you agree to these Terms and Conditions and confirm you are aged 18 or over. You also agree to:

  1. Provide true and accurate, current and correct information about yourself when subscribing with Alice in Videoland.
  2. Maintain and promptly update the registration data to keep it true, accurate, current and complete.
  3. The subscriber undertakes to treat the DVDs and Videotapes with the utmost care at all times.

Copyright. Films must not be duplicated, rehired or broadcast publicly, as these actions are in breach of the Copyright Act 1994.

Members are Responsible. To advise Alice of the non arrival of any film notified as dispatched but not received within 48 hours.

Overdue Charges. All films must be returned after 7 days for DVD Home Delivery or 10 days for Courier Delivery. Films not returned by due dates will incur a proportionate overdue hire charge.

Loss or Damage. Alice reserves the right to charge the replacement cost of any films lost, damaged, accidentally erased or returned in a faulty condition. (See the "Optional Damage Insurance" box on the Online Registration form). Should compensation be sought by the hirer for films lost in the post, a NZ Post "Customer Inquiry Form" (available from any Post Shop) will need to be completed.

DVD Zones. Alice will not be responsible for any member renting a DVD with a "Zone" not compatible with their DVD player. Links and explanation of "Zones" occurs throughout Alice's website.

Privacy Act. Alice is bound to comply with the privacy requirements of the Privacy Act 1993 and undertake by good business practice to protect the member's information and records against loss, or unauthorised access, modification, use and misuse.

I acknowledge that if films are not returned within the hire period and we have to facilitate the return of the hired films then the privacy of my information as recorded may be compromised. I also agree to pay any charges this action may attract.

Refunds and Credits. If for any reason you are not completely satisfied with any of Alice's online product, simply advise us and we will gladly exchange or refund any unused portion of any given transaction.